Frequently Asked Questions
How Long Does Shipping Take?
We send all orders via United States Postal Service (USPS) or other courier option within 7-10 business days due to high demand. If you have any questions or want expedited shipping we can arrange that for an added surcharge.
What Is Your Return Policy?
We offer a 30 day return period on all orders. Please refer to our Terms & Conditions & Refund Policy for details.
What if I have other questions that weren’t answered?
We would be happy to answer any questions that might not be on this page. Please reach out to our friendly customer support team at support@38paw.com and they will get back to you ASAP.